“Coffee and tea are extremely dynamic businesses, and factors such as rainfall or labor strikes can affect day-to-day operations, including availability, quality and price. We confront these challenges at the supply chain level to make sure our customers get a consistently good cup, every time.”
Bonnie Hall, Senior Manager, Commodities Procurement & Quality
As Senior Manager for Commodities Procurement & Quality, Bonnie Hall implements standards throughout S&D’s sourcing process, understanding the critical role raw material quality plays in the company’s coffee and tea production.
Hall began her career as part of a commodities quality group for the largest U.S. based coffee manufacturer, managing specifications, project initiatives, process improvement, and supply qualification. She builds on that experience, as well as her certification as a Stanford Advanced Project Manager, in her role at S&D where she supports cross-functional coffee and tea initiatives, including the development of quality systems and supply networks.
Within the tea supply chain, her role affords her the opportunity to interact directly with producers and build relationships at origin in Argentina, a key tea-producing region for S&D. Hall is part of the team working to confront origin-level challenges with emphasis on strong supply chains, vendor strategy, and business continuity.
Cupping since day one, Hall’s experience in sensory analysis emphasizes the important connection between quality & taste.
As evidenced by her certification from the Specialty Tea Institute and continuing education, she is committed to staying up on the latest trends in coffee and tea.