At S&D, quality is critical. It’s part of our DNA, and what makes us able to provide flavor-perfect products, every day, across all lines. That quality starts by being the only ISO 9001:2008 foodservice roaster in the United States. Every single process is carefully documented and every single cup can be traced, all the way back to the farm where the coffee beans or tea leaves are grown.
In addition, our trained and certified cuppers taste coffee and tea from around the world side-by-side to first select the best coffee and then to ensure the coffee we purchased is the coffee we received. We employ licensed Q Graders, which are the highest standard of coffee cuppers. Our facilities are also Level-3 Safe Quality Food (SQF) certified — an industry achievement that shows how passionate we are about supplying you with quality coffee and tea.
One of the most important factors of S&D’s sourcing capability is the depth and breadth of expertise you will find in our Commodities Department. Backed by a team of industry veterans, S&D constantly pursues the finest raw materials and connects with the entire supply chain from farmers to operators.
A critical function of the department is managing our customers’ risk so they can focus on managing their business. At S&D, we’re committed to minimizing our customers’ exposure to fluctuations in the commodities markets, whether it’s supply disruptions, material shortages or price spikes.
S&D maintains extensive long-term relationships with all of the major trade houses, coffee exporters and coffee growers. As a result, we have real time access to market information, allowing us to act quickly on behalf of our customers. From the field to the finished product, S&D gives you the reliable supply you can count on, day in and day out.