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Case Study: Accentuating Classic Flavors for an Upscale Fine Dining Restaurant Chain


Background
Beginning by partnering with  a nearby location and then expanding to nationwide service, S&D is the exclusive coffee supplier for a major American  fine dining restaurant chain. Using S&D’s “Dark Sky” blend, the chain provided customers with a gourmet coffee experience to match the menu and environment of the restaurant’s upscale interiors.

Challenge
After sampling coffee from the famous Townsend Hotel in Detroit, the chain’s  VP of Operations asked S&D to match it and create a unique blend for all 55locations.

Approach
S&D not only set out to match the blend, but also enhance the  flavor — developing an entirely custom coffee selection for the chain. Later, after the chain’s executive chef requested Hawaiian Kona coffee for recipe development as a steak rub, S&D proposed a decaffeinated Kona blend that provided the perfect balance of robust  flavor without the effects of caffeine. The combination of prime dry-aged beef and the rich, earthy notes of the coffee proved to be the perfect match.

Result
S&D’s ability to deliver customized blends — including one specifically developed for a culinary application — earned “Vendor of the Year” honors from the chain.

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